Privacy Policy
Last Updated: [juny 18, 2026]
1. Introduction
Welcome to Motumba Soup & Soul. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and tracking technologies
3. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send marketing communications (with your consent where required)
4. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties, including:
- Payment processors
- Shipping carriers
- Marketing and advertising platforms
- Website hosting providers
- Analytics providers
- Legal and regulatory authorities when required by law
These third parties are only permitted to use your information for the purposes of providing services to us.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Personalize content and advertisements
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Email Marketing
If you subscribe to our newsletter or provide your email address, we may send promotional emails regarding products, offers, and updates.
You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your state of residence, including California and other states with applicable privacy laws, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of certain data processing activities
- Request information about how your data is used
To exercise these rights, please contact us using the information below.
9. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.
10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
12. Contact Information
If you have any questions regarding this Privacy Policy, you may contact us:
Motumba Soup & Soul
Email: support@motumba.com
Phone: +1 516-359-8753